Due to the nature of the business with online items, some orders will be subjected to further verification. This is done in the interest of our customers' security. Orders paid using Credit Card and/or Paypal are more likely to be flagged by the system for verification than other less high-risk payment options.
If you don't want to verify or send in any information, please use Cash on Delivery, Direct Bank Deposit, Bancnet ATM, G-Cash, Smart Money, 7-Eleven, M-Lhuillier to pay for your transaction.
When creating an online account, please ensure that the following information is correct:
If an order is flagged by the system for verification, an e-mail will be sent to the customers registered e-mail address.
How do we verify orders?
We might request additional information for verification. When sending in additional information, the following documents are accepted:
Important: Name, Billing Date, ID Expiration Date and Address to be shown.
Important: Please blank out other information that you deem sensitive, we only need to see the information above.
How can you send your documents?
Important: Please make sure that your Name, Billing Date, ID Expiration Date and Address can be seen and read clearly.
All documents received will remain private and confidential and used for verification purposes only.
If you wish to skip this verification step or if for any reasons, your credit card or Paypal payment has been rejected, we would advise you to pay using Cash on Delivery, Direct Bank Deposit, Bancnet ATM, G-Cash, Smart Money, 7-Eleven, M-Lhuillier to continue transacting at Plains and Prints.