DELIVERY INQUIRIES

By ordering products from this website, you agree to be bound by these Delivery Terms. If you do not agree with any of these Delivery Terms, do not use or order products from this website.

WHAT ARE MY SHIPPING CHARGES?

At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order. Free Shipping is available for standard delivery for a minimum spend of PHP 3,995.

 

WHAT IS THE DELIVERY TIME?

Your order will be delivered within 4 – 5 business days (Metro Manila) or 7 – 14 days for other areas depending on your delivery address.

 

PUBLIC HOLIDAYS AND DISTRIBUTION CENTRE CLOSURES

Please note our distribution center(s) are closed on public holidays in the Philippines.

For orders placed on, or the day before one of these dates, processing time will be extended by 1 – 2 working days

Special Notice: Slower delivery may be expected during these periods due to the closure of the distribution center and high demand.

 

2024
Date	Public Holidays
1 Jan	New Year's Day
10 Feb	Chinese New Year
28 Mar	Maundy Thursday
29 Mar	Good Friday
30 Mar	Black Saturday
9 Apr	Day of Valor
1 May	International Labor Day
12 Jun	Independence Day
21 Aug	Ninoy Aquino Day
26 Aug	National Heroes Day
1 Nov	All Saints’ Day
2 Nov	All Souls’ Day
30 Nov	Bonifacio Day
8 Dec	Feast of the Immaculate Conception of Mary
24 Dec	Christmas Eve
25 Dec	Christmas Day
30 Dec	Rizal Day
31 Dec	New Year’s Eve

 

CAN I DELIVER GOODS OUT OF THE PHILIPPINES?

Our online shop will only ship within the Philippines.

 

WHAT SHOULD I DO IF I AM UNABLE TO RECEIVE THE PRODUCT AT THE TIME OF DELIVERY?

If you are unable to receive the product at the time of delivery, our delivery team will leave you a message or give you a call and make a maximum of two delivery attempts to deliver your order. A re-delivery will be attempted on the next consecutive working day.

 

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

If you cannot find the answer to your question here, you can also send us an email with all the details. Our advisors are happy to assist you - shop@plainsandprints.com